"I just wanted to express my thanks for your amazing service – especially as I know every year my order arrives after your requested deadline.
We have been producing tea towels at the nursery since 1992 and used several different firms in that period. In 2008 I used your company for the first time simply because you were the only company offering the orange print colour I wanted for our sunflower design. I see no reason now for me to make another change. I really love the vibrant colours of your prints and the quality of the product. When I ring up I speak to someone who knows what I am talking about and your service is exemplary."